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At beautyblooms, we are committed to providing a seamless and enjoyable shopping journey, understanding that there may be occasions where a return or exchange becomes necessary. Our Refund Policy is carefully designed to facilitate this process and ensure your satisfaction.
Eligibility for Refund
To qualify for a refund, the item must remain unused, in its original condition, and with all attached tags intact. The return should be initiated within 48 hours from the delivery date.
Non-Refundable Items
Certain items, such as intimate wear, accessories, and personalized/customized products, are ineligible for refunds due to hygiene and personalization reasons.
Returns Process
To initiate a return, simply log in to your account and navigate to the "My Orders" section, where you can follow the provided instructions to generate a return request. Please clearly state the reason for the return and include any necessary supporting documentation. Our dedicated customer support team will carefully review your request and guide you through the return process.
Refunds (If Applicable)
Upon receiving and inspecting your returned item, you will receive an email confirming its receipt and notifying you of the approval or denial of your refund request. Please allow approximately (5-7) five to seven days for your refund to be processed.
If you have any inquiries or concerns regarding your returns or refunds, please do not hesitate to reach out to us. Your satisfaction is our top priority, and we are fully committed to ensuring you have a seamless and enjoyable shopping experience.